Frequently asked questions
Window cleaning questions, answered properly.
What a professional clean includes, how often Melbourne properties need one, how strata work is organised and what affects the quote. If your question is not here, ask us directly.
On this page
General questions
How quotes, scheduling and the service itself work.
We offer a 100% satisfaction guarantee. We will do a full walk through to make sure you’re happy. We offer a 5 day re-do of any windows you’re not happy with.
Yes. we are insured up to $20m.
A water purification machine for window cleaning is a filtration system that strips ordinary tap water of all minerals, salts, and impurities (reaching 0 Total Dissolved Solids or TDS) so that windows can be washed and left to dry naturally without streaks or water spots. It then connects to a 8 metre brush making it safe to clean exterior windows so we can wash windows without getting on ladders.
No problem, our team will move everything out the way. Please let us know before the quote if you don’t want us using our specialised water purification machine.
We recommend that you move anything out the way blocking access to inside windows and recommend that you take off an fly screens- we do charge extra if our team has to take them off / put them back on and clean them. Please let us know exactly on tap access for exterior for our specialised purification machine.
Every property is different. Pricing depends on the number of windows, how many storeys, access, the condition of the glass and whether you want inside and outside cleaned. Rather than publish a rate that would be wrong for most homes, we quote each property individually — free and with no obligation. But for a ball park- Single storey starting from $150 Exterior Only / $250 inside and out. Double Storey starting from $250 Exterior Only / $350 inside and out.
As a standard, we clean the glass and the frames. flyscreens are included where your quote says so. If you want a particular detail covered, tell us when you enquire and we will confirm it in writing.
Yes. Interior and exterior cleaning are quoted separately, so you can choose one or both. Most residential customers have both done at the same visit.
Absolutely! We can do up to 3 storeys with our specialised equipment.
We do. Shopfronts, offices, showrooms and commercial properties can be scheduled around trading hours, with regular maintenance available if you want the glass kept consistently presentable.
Yes. We clean common-property glazing, shared areas and apartment exteriors for strata managers, owners corporations and building managers, with clear communication and quotes specific to each building.
Yes, subject to the access your building allows. Balcony glazing is included where it can be reached safely. Let us know your building's access requirements and we will confirm the approach.
It depends on the property and the exposure — coastal and busy-road properties build up grime faster than sheltered ones and beach properties get a lot of sea salt which needs specialist cleaning if it’s left for too long. Many homes settle into a three or six-monthly rhythm, while commercial premises often prefer more frequent visits.
Yes — monthly, quarterly, six-monthly or one-off. Recurring visits keep the glass clear and make each clean quicker. Let us know your preferred frequency in the quote form.
Quotes are free and carry no obligation. Send through your property details and photos through the quote form, or call and we can talk it through. We also offer in person quotes for no cost if necessary but we do most our quotes online.
We service Melbourne and the surrounding metropolitan suburbs. The full suburb directory is on our service areas page — if your suburb is not listed, ask and we will confirm whether we can help.
Yes, and it helps. The quote form lets you upload photos of your property and windows so we can assess the job accurately before we speak.
Light rain does not usually stop exterior work, but heavy weather can affect the finish. If conditions are against us we will talk to you about the best option rather than rush the job. We offer a complete re do of the windows you’re not happy with if rain affects it with our satisfaction guarantee.
Send an enquiry through the quote form or call 0419 811 325. We will confirm the scope, the quote and a time that suits you and give you a fair quote.
Ready when you are
Your windows deserve the Top Notch treatment.
Experience the difference of professional window cleaning. Request your personalised quote today.
